Terms of Use
These terms and conditions apply to the services provided by Motif Technologies Co., Ltd. (hereinafter referred to as 'the Company') and the website https://chat.motiftech.io (hereinafter collectively referred to as 'the Service'). These terms and conditions constitute the agreement between you and the Company, and include important provisions regarding the Company's service terms and dispute resolution. By using the Service, you are deemed to agree to these terms and conditions.
The Company's Privacy Policy explains how the Company collects and uses personal information. Although it does not form part of these terms, it is an important document, and we encourage you to read it carefully.
Company Introduction
The Company conducts research and provides AI services. For more information about the Company, please visit https://motiftech.io.
AI-Based Service
The Service operates based on generative artificial intelligence developed by the Company, and the results you receive through the Service (“Output”) are generated by such generative artificial intelligence.
In accordance with applicable laws, the Company notifies or indicates that the Output was generated by generative artificial intelligence through means such as on-screen notices or watermarks.
By its nature, the Output may be inaccurate or incomplete. You must not rely on the Output as is, and for important matters you must separately verify its accuracy and legality.
Registration and Access
Minimum Age
The Service is available only to users aged 14 or older. If you are under the age of 18, you must obtain parental or legal guardian consent to use the Service.
Registration
Please provide accurate and complete information for account registration to use the Service. You are responsible for all activities that occur on your account and may not share your account credentials or allow others to access your account. If you create an account or use the Service on behalf of another person or entity, you must have the authority to accept these terms on their behalf.
Use of the Service
Permission to Use
Subject to compliance with these terms and conditions, you may access and use the Service. In using the Service, you must comply with applicable laws, the Company's sharing and disclosure policies, usage policies, and any other documents, instructions, or policies provided by the Company.
Prohibited Acts
The Service may not be used for illegal, harmful, or malicious activities. For example, the following actions are prohibited:
Using the Service in a manner that infringes, abuses, or violates the rights of others.
Modifying, copying, renting, selling, or distributing the Service.
Attempting to reverse engineer, decompile, or uncover the source code or underlying components of the Service, including the model, algorithm, and systems, or assisting others in doing so (except where such restrictions are prohibited by applicable law).
Automatically or programmatically extracting data or output (as defined below).
Representing output as human-generated when it is not.
Circumventing fee limits or restrictions or interfering with or disrupting the Service, including bypassing protections or safety mechanisms installed by the Company.
Using output to develop models that compete with the Company.
Feedback
If you provide the Company with comments or suggestions regarding the Service (“Feedback”), the Company may use such Feedback free of charge to improve the Service, within the scope of your consent.
Content
Your Content
You may provide input ("Input") to the Service and receive output ("Output") based on that Input. Input and Output are collectively referred to as "Content." You are responsible for ensuring that your Content does not violate applicable laws or these terms. You represent and warrant that you hold all necessary rights, licenses, and permissions to provide Input to the Service.
Ownership of Content
To the extent permitted by applicable law, as between you and the Company, you (a) retain ownership of your Input and (b) own the Output. The Company assigns to you any rights and ownership it may hold in the Output.
Similar Content
Due to the nature of the Service and AI in general, the Output may not be unique, and other users may receive similar Output from the Service. The Company’s transfer of ownership does not apply to Output from other users or third-party Output.
Use of Your Content by the Company
The Company may use your Content for the provision, maintenance, development, and improvement of the Service, to comply with applicable laws, to enforce the Company's terms and policies, and to ensure the safety of the Service.
Model Training
The Company does not use your conversations or service usage records for the purpose of training artificial intelligence models. If the Company intends to use them for model training in the future, it will give prior notice of such use in accordance with applicable laws and either obtain the necessary consent or provide a means to opt out.
Accuracy
The Company continually strives to improve the Service's accuracy, reliability, safety, and usefulness. Considering the probabilistic nature of machine learning, the Output may occasionally not accurately reflect actual people, places, or facts.
By using the Service, you acknowledge and agree to the following:
The Output may not always be accurate.
The Output should not be used as the sole source of truth or as a substitute for professional advice.
You should review the accuracy and appropriateness of the Output, including appropriate human review, before using or sharing the Output.
Output related to individuals should not be used for making legal or significant decisions, such as those related to credit, education, employment, housing, insurance, law, medical matters, or other important decisions.
The Service may, independently of the Company, provide incomplete, inaccurate, or offensive Output.
If the Output refers to third-party products or services, it does not imply approval by or affiliation with the Company.
Intellectual Property Rights of the Company
The Company and its affiliates retain all rights and ownership of the Service.
Paid Accounts
Billing
If you purchase the Service, you must provide complete and accurate billing information, including a valid payment method. For paid subscriptions, your payment method will be automatically charged on the agreed renewal date until you cancel the subscription. You are responsible for all applicable taxes, and the Company may charge taxes if necessary. If your payment is not completed, the Company may downgrade your account or suspend access to the Service until payment is made.
Service Credits
For some services, you may purchase service credits in advance. All service credits are subject to the Company's service credit terms.
Cancellation
You may cancel your paid subscription at any time. Except as required by law, amounts paid are non-refundable. These terms do not override any local mandatory regulations regarding your right to cancel.
Changes
The Company may change prices from time to time. If the subscription fee is increased, the Company will notify you at least 30 days in advance, and the price increase will take effect from your next renewal. If you do not agree with the price increase, you may cancel your subscription.
Termination and Suspension
Termination
You may discontinue your use of the Service at any time. The Company has the right to suspend, terminate, or delete your account if any of the following conditions occur:
You violate these terms or the Company's usage policies.
Compliance with laws requires it.
Your use of the Service may cause harm or risk to the Company, its users, or others.
If a user does not log in to the Service for 12 months or more, the Company will notify the user by email or other means, at least 30 days before that period expires, of the scheduled date for conversion to a dormant account (or termination of the service agreement), the categories of personal information affected, and the measures to be taken.
Appeal
If the Company believes your account was mistakenly suspended or terminated, you can contact the business development team to appeal the decision.
Service Discontinuation
The Company may decide to discontinue the Service, but in such cases, advance notice will be given, and any unused prepaid services will be refunded.
Disclaimer of Warranties
The Service is provided "as is." Except where prohibited by law, the Company, its affiliates, and licensors make no explicit or implied warranties with respect to the Service, including but not limited to warranties of merchantability, fitness for a particular purpose, satisfactory quality, non-infringement, and enjoyment, and all warranties arising from the course of dealing or use are disclaimed. The Company does not guarantee that the Service will be uninterrupted, error-free, or that its content will be secure or free from loss or alteration.
The risk associated with using the Output from the Service is borne solely by you, and you agree not to use the Output as the sole source of truth or facts or as a substitute for professional advice.
However, this section does not limit the Company's liability arising from its willful misconduct or gross negligence, or any liability that cannot be excluded under applicable laws.
Limitation of Liability
The Company shall be liable, in accordance with applicable laws, for any damage caused to you by the Company's willful misconduct or gross negligence.
The Company is not liable, to the extent permitted by applicable laws, for any damage caused by the Company's ordinary negligence in connection with the use of services provided free of charge. This does not apply to any liability that cannot be excluded under applicable laws.
Indemnification
If you are a business or organization, to the extent permitted by law, you agree to indemnify and hold the Company, its affiliates, and its employees harmless from any claims made by third parties arising from your use of the Service and Content or from a breach of this Agreement. This indemnity includes covering all costs, losses, liabilities, and expenses (including attorneys' fees).
Dispute Resolution
If a dispute arises in connection with this Agreement or the Service, you and the Company shall endeavor to resolve it amicably through mutual consultation.
If no agreement is reached, you may apply for dispute mediation under applicable laws, such as consumer dispute mediation under the Framework Act on Consumers or content dispute mediation under the Content Industry Promotion Act.
The court with jurisdiction over any litigation relating to this Agreement shall be determined in accordance with applicable laws, including the Civil Procedure Act.
Copyright Infringement Claim
If you believe that your intellectual property rights have been infringed, please send a notice to the following address. The Company may remove or deactivate content that it believes violates these Terms of Service or is claimed to infringe, and may terminate the accounts of repeat offenders as appropriate.
19th Floor, Gangnam Building, 396 Seocho-daero, Seocho-gu, Seoul, South Korea
A written claim of copyright infringement must include the following information:
The actual signature or electronic signature of the person authorized to act on behalf of the copyright owner.
A description of the copyrighted work that you believe has been infringed.
A description of where the material you claim is infringing is located on the Company’s website to allow the Company to locate it.
Your address, phone number, and email address.
A statement that, in good faith, you believe the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement that the information provided in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the copyright owner.
General Provisions
Transfer
You may not assign or transfer your rights or obligations under these Terms of Service. The Company may assign its rights or obligations under these Terms to its affiliates, subsidiaries, or successors in business related to the Service.
Amendments to These Terms or the Service
If the Company amends these Terms, it will give notice through the Notices section and similar means from seven (7) days before the effective date, specifying the effective date and the reason for the change. However, where the change is disadvantageous or material to you, the Company will give notice from thirty (30) days before the effective date and will notify you individually by email or other means.
If you do not express your refusal by the day before the effective date and continue to use the Service, you are deemed to have agreed to the amended Terms.
If you do not agree to the amended Terms, you may terminate the service agreement.
Delay in Enforcement of Terms
If the Company does not enforce a provision of these Terms, it does not waive its right to enforce it in the future. Except as specified in the Dispute Resolution section, if any part of these Terms is deemed invalid or unenforceable, that part will be enforced to the maximum extent permitted, and it will not affect the enforceability of the remaining provisions.
Trade Controls
In using the Service, you must comply with the Foreign Trade Act of the Republic of Korea and other applicable import and export laws.
You must not use the Service for any purpose for which export or provision is prohibited or restricted under applicable laws, and you must not enter into the Service any material or information that requires a license under applicable laws.
Effectiveness of Terms
These Terms represent the complete agreement between you and the Company regarding the Service and supersede all prior agreements, except for any service-specific conditions.
Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Korea, excluding principles of private international law. The court with jurisdiction over any litigation arising from or related to these Terms shall be determined in accordance with applicable laws, including the Civil Procedure Act.
